Billing
View your subscription, change plan, schedule cancellation, resume, and open invoices.
Open Settings > Billing to review your workspace's subscription and invoices. If you can manage the subscription, you can choose a plan and use the actions supported by your billing provider.
Before you start
Select the correct workspace. Billing actions vary with the configured provider and the subscription's state.
Who can do this: the owner or members whose role includes viewing the billing subscription can see it. Changing it requires both viewing and managing the subscription. Viewing invoices requires permission to view invoices.
Review the current subscription
Under Current subscription (1), check the Plan, subscription status, Access, and Current period. The page shows whether the subscription renews automatically or ends on a stated date.
Choose or change a plan
Select the plan and price
If you have a subscription, choose an available option under Change plan (2). With no subscription, use Choose a plan instead. Each option shows its plan name and price.
Apply your selection
With an existing subscription, select Change to this plan. The button is disabled when you have selected the current price.
For a first subscription, select Continue to checkout and complete the hosted checkout that opens.
Check the result
Review Current subscription after the change. If you return from checkout, wait while Watification confirms the subscription.
Some providers do not support hosted checkout or plan changes. The page explains when an action is unavailable. A return from checkout alone does not confirm that your workspace's subscription changed.
Cancel at period end
Open cancellation
Under Current subscription, select Cancel at period end.
Confirm the schedule
Review the confirmation dialog (1), then select Cancel subscription (2). This schedules cancellation at the end of the current billing period.
Resume the subscription
If cancellation is scheduled and your provider supports resuming, select Resume subscription under Current subscription. This acts immediately without a confirmation dialog. Check the subscription details after it succeeds.
Open the billing portal
If available, select Open billing portal. You leave Watification for the provider's hosted portal. The options there depend on your provider.
View invoices
Under Invoices, check Invoice, Date, Status, and Total. Use the open control beside an invoice to view its hosted page in a new tab, if a hosted link is available.
Good to know
- Without subscription management access, the subscription card is read-only.
- No plans available means there are no available prices to choose from. Ask your owner about available plans.
- No invoices yet means no invoices are listed for this workspace.
- If a billing action fails, read the error before trying again.
See plan usage and roles and permissions.