Product guides
Start using Watification and manage your workspace, team, notifications, and plan.
Use Watification to manage WhatsApp conversations, message templates, campaigns, and cash-on-delivery confirmations in one workspace. These guides help you get into the dashboard, give your team access, and manage your workspace settings.
Start here
Getting started
Sign in, create or join a workspace, and find your way around the dashboard.
Inbox
Find, reply to, assign, and label customer conversations, and use saved replies.
Channels
Connect WhatsApp accounts, manage phone numbers, templates, flows, and ways to get customers.
Campaigns
Create, manage, and review campaigns that send a template to an audience.
Sales
Confirm cash-on-delivery orders, set up COD settings, and review the confirmation log.
Settings
Manage workspace details, members, roles, notifications, billing, and plan usage.
Get your team ready
Start with sign-in, then create or join a workspace. Take the dashboard tour before connecting WhatsApp and sending your first message.
If you own the workspace, invite your team and set up roles. Each member's role controls which tasks they can do.
If your team connects its own software, share the developer guides with the person building the integration.