Contact opted out of marketing
This contact opted out of marketing messages.
- Code
CONTACT_MARKETING_OPTED_OUT
What to do now
- Respect the preference. Choose a utility or authentication template only when it is appropriate for the customer request.
Why this happens
- The contact has a recorded marketing opt-out.
Before you retry
Repeating the unchanged operation will not resolve this condition. Complete the steps above first. Resend in Inbox creates a new message; use it only when another send is appropriate.