WatificationDocs

Unable to create welcome message sequence

Meta could not create the ad welcome message.

Code
meta-4027005
Meta code
4027005

What to do now

  1. Open Channels, choose the WhatsApp account, and use Reconnect. Grant the requested access, then create the ad welcome message again.

Why this happens

  • The WhatsApp account lacks the permissions needed to create ad welcome messages.

Before you retry

Repeating the unchanged operation will not resolve this condition. Complete the steps above first. Resend in Inbox creates a new message; use it only when another send is appropriate.

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