Recipient cannot be reached
The provider cannot address this recipient.
- Code
recipient-unaddressable
What to do now
- Confirm the customer number or channel address using another contact method. Use the correct conversation before sending again.
Why this happens
- The recipient does not have a usable destination for this channel.
Before you retry
Repeating the unchanged operation will not resolve this condition. Complete the steps above first. Resend in Inbox creates a new message; use it only when another send is appropriate.