WatificationDocs

Failed to download inbound media

The customer's media could not be downloaded.

Code
meta-131052
Meta code
131052

What to do now

  1. Ask the customer to share the file through another agreed contact method.

Why this happens

  • WhatsApp could not retrieve the media in the incoming message.

Before you retry

Repeating the unchanged operation will not resolve this condition. Complete the steps above first. Resend in Inbox creates a new message; use it only when another send is appropriate.

Related reference

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