WatificationDocs

Recipient is blocked

The business has blocked this recipient for sending.

Code
RECIPIENT_BLOCKED
HTTP status
422

What to do now

  1. Open the conversation in Inbox and unblock the contact only if the business intends to resume communication. Retry after the block has been resolved.

Why this happens

  • The recipient is blocked for the selected WhatsApp number.

Before you retry

Resolve the issue first. Do not loop on this error. For an uncertain POST result, keep the original body and idempotency key; use a new key only for an intentional new operation.

Related reference

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