WatificationDocs

Connection credentials are unavailable

The channel connection credentials were rejected.

Code
credential-unavailable

What to do now

  1. Open Channels and use Reconnect for the affected WhatsApp account. Ask your workspace administrator to restore access if needed.

Why this happens

  • The connected account has no accepted sending credentials.

Before you retry

Repeating the unchanged operation will not resolve this condition. Complete the steps above first. Resend in Inbox creates a new message; use it only when another send is appropriate.

Related reference

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