Sequence used in an ad
This ad welcome message is linked to an active ad, so Meta will not change or delete it.
- Code
meta-4027012- Meta code
- 4027012
What to do now
- Open Ads Manager and disconnect the ad welcome message from the ad first. Then edit or delete it in Channels.
Why this happens
- The ad welcome message is selected in an active ad.
Before you retry
Repeating the unchanged operation will not resolve this condition. Complete the steps above first. Resend in Inbox creates a new message; use it only when another send is appropriate.