WatificationDocs

WhatsApp rejected the message

WhatsApp returned a provider rejection.

Code
whatsapp-provider-error

What to do now

  1. Read the provider code and failure detail in Inbox. Find that Meta code in the WhatsApp section of this reference and resolve the reported issue before resending.

Why this happens

  • Inbox presents this code for a WhatsApp provider-rejected failure; the message may include a separate Meta provider code.

Before you retry

Repeating the unchanged operation will not resolve this condition. Complete the steps above first. Resend in Inbox creates a new message; use it only when another send is appropriate.

Related reference

On this page