OTP template is not usable
The template is not an approved authentication template that can deliver this OTP.
- Code
OTP_TEMPLATE_NOT_USABLE- HTTP status
- 409
What to do now
- Choose a usable approved AUTHENTICATION template in Templates. Wait for approval if the correct template is still under review.
Why this happens
- The template is not approved, is not AUTHENTICATION, or does not meet the OTP template requirements.
Before you retry
Resolve the issue first. Do not loop on this error. For an uncertain POST result, keep the original body and idempotency key; use a new key only for an intentional new operation.